Incident Management

Activate, Collaborate and Communicate

When a critical event occurs, you can ensure the right escalation process is followed and rapid recovery from any disruption by activating response teams and communication analytics through our interactive interface.

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The Key to Activating and Accelerating Crisis Response Teams

Empowered Teams. Errors Eliminated.

Mobilize employees to quickly access crisis response plans through Lockbox 24/7.
Ease high-stress environments for users with an easy-to-navigate workflow.

Quick Activation. Visible Information.

Activate response teams and loop in the right people immediately.
Eliminate delays from trying to locate files or make calls. All information is consolidated and ready for distribution.

Smooth Collaboration. Complete Monitoring.

Enable employees to collaborate using a secured conference bridge and linked messaging capabilities to ensure organizational alignment
Give key stakeholders visibility into active alerts and response analytics in real time during and after a crisis.

Simplified Training. Gap Identification.

Improve response effectiveness through exercises and testing of your saved alerts.
Ensure compliance, while identifying gaps in your communication plans and areas for improvement.

How Does It Work?

Unites Response Teams Quickly

Leverage real-time command and control from anywhere to mobilize response teams instantly. Your entire team stays synchronized across all devices via our highly secure, always available mobile app.

Reduces Time to Resolution

When every minute counts, turn static response plans into living, interactive and actionable guides that are easy to update and distribute. Drive a faster return to normal operations through tactical business communication plans accessible on our interactive interface.

Provides Insights

Post-action insights ensure accurate tracking, accountability, and safety, as well as inform efforts for future improvement. Ensure consistent compliance and performance for standard communication procedures and “everyday” emergencies.